ITS Series Exam Resources
Test Preparation Materials Published by the NYS Dept of Civil Service
The NYS Dept of Civil Service (DCS) provides test guides and resource booklets for a variety of examinations on its website (links provided below). PEF has combined into one document, the information that DCS is current making available so that members can access it in one convenient location. The information presented in this document has been taken from the test guides that Department of Civil Service publishes on its webs ite. The formatting of the original version was maintained, so you may notice some variation in formatting from subject area to subject area.
This document contains information on a number of subject areas that are used in written tests administered by DCS. They are listed on page 2. The following information is presented for each subject area:
- A description of the subject area
- One or more sample questions
- The solution for each sample question.
A description of the test task is provided for most of the subject areas.
Please note that while DCS provides only one sample question for some subject areas, it provides multiple sample questions for others. Also, for some subject areas, DCS provides additional practice questions. For those questions, DCS only provides the answer key – it does not provide an explanation of the solution.
In addition to the information provided further below, we are also providing the following links to DCS web pages and documents that you may find helpful.
DCS web pages and documents:
Test guides:
https://www.cs.ny.gov/testing/testguides.cfm
A General Guide to Written Tests:
https://www.cs.ny.gov/testing/sampletestmat/gen_guide_written_tests.pdf
How to Take a Written Test for State Civil Service Examinations:
https://www.cs.ny.gov/pio/publications/howtotakeawrittentest.pdf
Archived Examination Announcements:
https://www.cs.ny.gov/announarchive/search/
Document PEF has combined into one document for convenience:
Test Preparation Materials Provided by DCS.pdf
September 2025 from Christopher Ford:
Exams for the ITS Series, Project Manager Series, and Business Analyst Series of promotional exams are scheduled. Please send an email to Christopher.Ford@its.ny.gov if you would like an invitation to Q&A discussions. We will focus on the exam process, how to prepare, and how the scores are generated after the exams. There are additional resources for exam content and those will be discussed as well.
Resources
Civil Service Tentative Exam List
Study Group Collaboration SharePoint Site
Exam Preparation for Exam Content (NYSITS.org, Private 3rd Party, not affiliated with NYS.)
Promotional Exam Series Scheduled:
This is a peer-to-peer activity and not an official function of Civil Service, ITS, or any agency or union. We have conducted these mentoring calls for years and people have found them very helpful. We will answer the questions that we can or record your question for additional research. Feel free to attend as well if you are experienced in the exams and are willing to share. This is a good opportunity to mentor incoming leaders.
Note: In order to promote participation, we do not record these sessions and we ask that you make no attempt to record it using 3rd party tools, including AI recorders. Realtime translation and captioning is permitted, if needed.
Thank you for all you do and your drive to go farther!
Christopher J. Ford
Multiple Series Study Group
Evening Session Schedule and Documents
DOCUMENTS DOWNLOAD
Multiple Series Study Group Agenda_20251118.pdf
Working and Interacting with Others - Slides.pdf
Working and Interacting with Others - Questions.pdf
Working and Interacting with Others Answers.pdf
Preparing reports and official documents - Slides.pdf
Understanding and Applying Admin Principles - Slides.pdf
Understanding and Applying Admin Principles - Answers.pdf
Flowcharts - Visualizing Processes.pdf
Eval Facts and Info.pdf
Evaluating Conclusions Based on Facts.pdf
Understanding Tabular Data.pdf
Test Preparation Materials Provided by DCS.pdf
Administrative Supervision.pdf
SystemAnalysis&Design.pdf
ALL Files Zipped
December 30, 2025 7:00 P.M.
Flow Charts and Last Minute Exam Questions
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